Why MSC Home Health Care Services?
MSC exists to help people have their best day, every day through compassionate in-home care. We build lifelong relationships with clients and caregivers, positioning long-term connections as essential to operational success.
As a MSC franchisee, you'll provide essential in-home care services while building a profitable enterprise that makes a meaningful difference in your community.
By the Numbers
250+
Franchise locations operating nationwide
47 States
With available territories
$1.67M
Average gross revenue per location*
Culture of Care
Our proven business philosophy
*Based on system-wide averages. Individual results may vary. See Item 19 of our FDD for details.
Our Core Values
MSC's Culture of Care philosophy is guided by five core values that shape everything we do:
- Relationship First: Genuine concern for health and wellbeing
- Give Joy: Practicing kindness, gratitude, and positive attitude
- Act with Integrity: Honesty, trustworthiness, and transparency
- Grow Together: Building strong teams and continuous improvement
- Make A Difference Every Day: Improving lives through dedicated service
Comprehensive Support
MSC provides comprehensive training and ongoing support to help franchisees launch successfully and grow their businesses. Our proven processes and systems are designed to:
- Guide you through initial setup and launch
- Provide ongoing operational support and best practices
- Connect you with a network of experienced franchise owners
- Deliver marketing resources and brand support
- Offer technology platforms for efficient business management
- Support caregiver recruitment and training
Path to Ownership
Our structured process helps you make an informed decision about joining the MSC family:
1. Explore MSC
Learn about our business model, values, and opportunities
2. Get to Know Us
Discover our culture, support systems, and franchise community
3. Validate Your Decision
Speak with current franchisees and review financial information
4. Meet the Team
Connect with leadership and support staff
5. Final Review
Complete due diligence and sign your franchise agreement
Ideal Franchisee Profile
MSC franchisees come from diverse backgrounds, but they share common traits:
- Passion for serving others and making a community impact
- Business acumen and entrepreneurial spirit
- Leadership and team-building capabilities
- Financial qualifications to support business growth
- Commitment to our Culture of Care values
- Desire to build long-term client relationships
- Willingness to follow proven systems and processes
- Energy and dedication to grow a successful business
Frequently Asked Questions
What is the initial investment required?
The total investment varies based on territory and specific circumstances. We provide detailed financial information including initial franchise fees, working capital requirements, and ongoing royalty structures during the discovery process. Please review Item 7 of our Franchise Disclosure Document for complete investment details.
Do I need healthcare experience to own a MSC franchise?
No healthcare experience is required. While some franchisees have healthcare backgrounds, many come from other industries. We provide comprehensive training on home care operations, regulations, and best practices. What matters most is your passion for serving others and your business leadership skills.
What territories are available?
MSC has available territories in 47 states across the United States. Territory availability changes regularly as new franchises are awarded. Contact us to learn about opportunities in your desired market.
How long does it take to open a MSC franchise?
The timeline from signing a franchise agreement to opening your business typically ranges from 3-6 months. This includes completing training, setting up your office, hiring staff, obtaining necessary licenses, and conducting marketing activities to build your client base.
What ongoing support does MSC provide?
MSC offers continuous support including operational guidance, marketing resources, technology platforms, caregiver training materials, peer networking opportunities, annual conferences, and access to our experienced support team. You're never alone in your journey as a MSC franchisee.
Can I own multiple MSC locations?
Yes! Many of our most successful franchisees operate multiple territories. We encourage multi-unit development for qualified owners who demonstrate strong performance and have the resources to support additional locations.