Introduction
MSC Home Health Care Services Franchising, LLC ("MSC," "we," "us," or "our") operates www.mschomehealth.com (the "Site"). MSC respects the privacy of each user of the Site (referred to as "you" or "a user"), whether you are just visiting or are one of our clients. By using the Site, you accept the practices described in this Privacy Policy.
Information Collection
MSC collects personal information through various methods including:
- Contact form submissions and referrals
- Service inquiries
- Newsletter subscriptions
- Data from franchisee partners
Categories of Data Collected:
- Identifiers: Name, address, phone number, email address
- Health Information: Medical conditions and care needs
- Commercial Data: Purchasing history and preferences
- Internet Activity: Browsing history and interaction with our website
- Geolocation Data: Location information
- Inferences: Preferences derived from collected information
Automatic Collection:
We automatically collect certain information when you visit our Site, including:
- IP addresses
- Browser type and version
- Cookies and similar tracking technologies
- Device identification information
- Visit duration and pages viewed
Use of Information
We use the collected information for the following purposes:
- Service delivery and customer support
- Fraud prevention and security
- Marketing and promotional communications
- Website analytics and improvements
- Legal compliance and regulatory requirements
Cookies
Our Site uses three types of cookies:
- Functionality Cookies: Essential for site operation
- Analytical/Performance Cookies: Help us understand site usage
- Targeting Cookies: Used for personalized advertising
Third-Party Disclosures
We may share your information with third-party service providers including:
- Hireology
- Wellsky
- Teletrack
- Carezmart
- Peoplematter
- Other service providers necessary for business operations
Marketing Communications
You may opt-out of marketing communications by:
- Clicking unsubscribe links in our emails
- Emailing [email protected]
- Texting "Stop" to opt-out of SMS messages
SMS Policy
Phone numbers provided to us are not shared with third parties for marketing purposes. You may opt-out of SMS communications by texting "Stop" at any time.
State-Specific Privacy Rights
For Residents of Colorado, Connecticut, Montana, Oregon, Texas, Utah, and Virginia:
You have the right to:
- Access your personal information
- Request deletion of your personal information
- Opt-out of targeted advertising
- Correct inaccurate personal information
California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act, including:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information
- Right to deletion of personal information
- Right to non-discrimination for exercising CCPA rights
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: (844) 879-7300
- Address: MSC Home Health Care Services Franchising, LLC
7870 East Kemper Road, Suite 400
Cincinnati, OH 45249
