Partnership Excellence
At MSC Home Health Care Services, we understand that when healthcare professionals, senior living communities, and service organizations make a referral, they are entrusting us with their reputation and their clients' wellbeing. We take this responsibility seriously and are committed to being an extension of your values and commitment to quality care.
Partnership Benefits
Dedicated Account Management
Your partnership includes a dedicated account manager who serves as your primary point of contact, ensuring seamless communication and coordination
Comprehensive Care Monitoring
We provide detailed care updates and progress reports, keeping you informed about your clients' wellbeing and any changes in their condition
Experienced Care Team
Our carefully screened and trained caregivers deliver consistent, high-quality care that reflects positively on your organization
Payor Expertise
We work with Medicare, Medicaid, VA benefits, long-term care insurance, and private pay options to ensure smooth billing and coverage
What Our Partners Say
Paradigm Senior Services: "MSC Home Health Care Services has been an invaluable partner in serving our community. Their commitment to quality care and responsive communication makes them our first choice for home care referrals. They truly understand the needs of seniors and deliver services that exceed expectations."
The Helper Bees: "We've worked with many home care agencies, but MSC stands out for their professionalism and genuine care. Their caregivers are well-trained, reliable, and compassionate. When we refer a client to MSC, we know they're in good hands."
Why Partner with MSC?
- Proven track record of excellence in home care delivery
- Responsive 24/7 support for urgent needs and questions
- Comprehensive services from companionship to skilled nursing
- Regular communication and care plan updates
- Rigorous caregiver screening and ongoing training
- Flexible scheduling to meet diverse client needs
- Commitment to regulatory compliance and best practices
- Partnership approach that values your input and expertise
Industries We Partner With
MSC Home Health Care Services maintains strong partnerships across multiple sectors of the healthcare and senior services industry:
- Hospitals and Health Systems
- Skilled Nursing Facilities
- Assisted Living Communities
- Independent Living Facilities
- Rehabilitation Centers
- Geriatric Care Managers
- Hospice Providers
- Medical Practices and Physicians
- Veterans Services Organizations
- Social Service Agencies
Frequently Asked Questions
How do I refer a client to MSC Home Health Care Services?
You can refer clients by calling our main number at (774) 222-5128, contacting your local MSC office directly, or using our online referral form. We'll respond quickly to assess needs and develop an appropriate care plan.
What information do you provide to referring partners?
With proper authorization, we provide regular care updates, incident reports, changes in client condition, and detailed progress notes. We maintain open communication while respecting client privacy and HIPAA requirements.
Do you accept insurance and other payment sources?
Yes, we work with various payment sources including Medicare (where available), Medicaid waiver programs, VA benefits, long-term care insurance, and private pay. Our team can help determine coverage options for each client.
How quickly can you start services after a referral?
We understand that many situations are time-sensitive. In most cases, we can begin services within 24-48 hours of receiving a referral, and often sooner for urgent needs. We'll work with your timeline to ensure smooth transitions.
What makes MSC different from other home care agencies?
Our Culture of Care philosophy, rigorous caregiver screening process, comprehensive training programs, and commitment to responsive communication set us apart. We view our referring partners as collaborators in delivering the best possible outcomes for clients.