Our Commitment to Accessibility
MSC Home Health Care Services is committed to providing equal access to all our clients including individuals with disabilities. We believe that everyone deserves access to quality home care services and information, regardless of physical or cognitive abilities.
Web Content Accessibility Guidelines
The organization has designed its website to meet Web Content Accessibility Guidelines 2.0 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
Our accessibility efforts include:
- Providing text alternatives for non-text content
- Ensuring content is presented in meaningful sequences
- Making functionality available from a keyboard
- Providing users enough time to read and use content
- Using clear and consistent navigation
- Making text readable and understandable
- Ensuring compatibility with assistive technologies
Accessibility Support
If you experience difficulty navigating our website or accessing any content, features, or functionality, please contact us. We welcome your feedback and are committed to addressing accessibility concerns promptly.
Report an Accessibility Issue
To report an accessibility issue or request assistance, please provide the following information:
- Your first and last name
- Email address and phone number
- Detailed description of the accessibility issue
- The page or feature where you encountered the difficulty
- The assistive technology you were using (if applicable)
Contact Information
For accessibility assistance, please contact us:
Phone: (774) 222-5128
Email: [email protected]
Mail:
MSC Home Health Care Services Franchising, LLC
7870 East Kemper Road, Suite 400
Cincinnati, OH 45249
Privacy Notice
Users who submit their contact information through accessibility requests consent to potential communications from MSC Home Health Care Services. The company maintains data confidentiality and requires third-party contractors to do the same. For more information, please review our Privacy Policy.
Non-Discrimination Policy
MSC Home Health Care Services provides services and makes employment decisions without regard to protected characteristics including:
- Race
- Color
- National origin
- Religion
- Disability status
- Age
- Sexual orientation
- Gender identity
- Veteran status
- Genetic information
- Other legally protected statuses at federal, state, and local levels
Assistive Technology Compatibility
Our website is designed to be compatible with common assistive technologies, including:
- Screen readers (JAWS, NVDA, VoiceOver)
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
- Alternative input devices
Ongoing Improvements
MSC Home Health Care Services is continuously working to improve the accessibility of our website and services. We regularly review our website for accessibility issues and implement improvements based on:
- User feedback and reported concerns
- Accessibility audits and testing
- Updates to accessibility standards and best practices
- New assistive technologies and user needs
Third-Party Content
While we strive to ensure accessibility across our entire website, some content may be provided by third parties. We work with our vendors and partners to ensure their content meets accessibility standards, but we may not have direct control over all third-party content.
Alternative Formats
If you require information from our website in an alternative format (such as large print, Braille, or audio), please contact us using the information provided above. We will work to provide the requested format in a timely manner.
Feedback Welcome
We appreciate feedback on the accessibility of our website and services. Your input helps us identify areas for improvement and better serve all members of our community. Please share your suggestions and experiences with us.